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The ‘Hub’ is a free resource for 
people who live in Minnesota,

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to help you solve problems, navigate the system,

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and plan for your future.

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We have tools for managing your health, your benefits,

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your work, your housing, and more.

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We live in Minnesota and are specially trained to

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answer questions from people with disabilities, 
family members, or other helping professionals.

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To call the Hub,

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on your mobile device, a desk phone, or 
a land line you will type in this number:

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866-333-2466

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When you call the number, you’ll hear a 
message thanking you for calling the Hub.

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The message will talk about your privacy rights and share that the call will be recorded.

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If there are people who call ahead 
of you, you may have to wait.

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While you wait, you’ll hear different 
messages about services we offer.

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Just stay on the line until someone is available.

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You will know you are talking to  a Hub 
staff member when you hear them say,

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“Hello, thank you for calling Disability 
Hub MN. How can I help you?”

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The person will also say their first name.

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They will ask you for your name and phone number,

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so that they can call you back 
if your call gets disconnected.

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Now is the time to ask your questions.

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The Hub staff may ask you some questions 
to make sure they understand what you need.

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They might need to talk with 
a coworker to make sure they

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give you the best answer to your question.

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Or they might say,

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“The best person to help you is a county or 
tribal office, or maybe an organization.”

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They will ask if you want them to contact the 
other place with you while you stay on the phone.

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After the Hub staff has helped you, they will ask,

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“Is there anything else I 
can help you with today?”

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If there is nothing else, you will hear,

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“Thank you for calling Disability Hub MN,

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please call again if there is 
anything else we can help with.”

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You can hang up or wait for the short 
survey to complete about your experience.

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Disability Hub MN is open Monday 
to Friday, 8:30am to 5:00pm.

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Sometimes, there's a holiday 
that changes our hours.

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When your bank or the post office is closed, Disability Hub MN is usually closed, too.

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If you have a question you don’t want to forget,

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and it’s an evening or weekend, 
visit disabilityhubmn.org

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and send us an email using the 
‘Email’ link at the top of the page.

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Call us at 866-333-2486 to 
help you solve problems,

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navigate the system, or plan for your future.