Survey: Website review
In February 2023, 63 VIP members participated in a survey to provide feedback on a new website. The Minnesota Department of Human Services (DHS) created a website with residential service termination information for people who use one of the disability waivers. The VIP members shared feedback on communication preferences and clarity of the information.
With this feedback, DHS will work to improve plain language and add additional definitions, details or examples to certain sections of the website.