Terms and conditions

Disability Hub MN is a free statewide resource network that helps people with disabilities solve problems, navigate the system and plan for the future. Since launching in 2006, Disability Linkage Line has evolved to offer more tools and services to make it easier for people with disabilities to live their best life, their way — a true "hub" of support.

This statewide resource network can be reached in a variety of ways: 

Phone and chat services are available Monday through Friday, 8:30 a.m. to 5 p.m. 

Warning about email

Information that is transmitted by email over the Internet is not secure and can be intercepted and read by other Internet users. Disability Hub MN recommends that you do not use email to send us private or confidential data about yourself or others unless it has been encoded or encrypted. 

In addition, the Hub will not use email to transmit responses that contain private or confidential data on an individual unless it can ensure the security and integrity of the information or it has the individual's consent to transmit such unsecured data.


Disability Hub MN provides links to websites of other public and some nonprofit organizations as a service for our users. We do not endorse the accuracy, completeness, adequacy, accessibility or usefulness of those sites. When you link to another site, you are no longer on the Hub website and this Terms and Data privacy notice is not applicable. When you link to another website, you are subject to the privacy policy of that new site.

The Hub is not intended to be a comprehensive collection of all related sites on the Internet. The sites referenced on the Hub's website are only a few of the many possible Internet sites related to disability information.

Links to Disability Hub MN pages

All of the information and documents published in the Hub are in the public domain. A website seeking to link to a Hub document should not host the document on its site but should link directly to the document. Hub documents, including forms and brochures, change frequently. 

Any website that links to the Hub website should not imply that Disability Hub MN or the Minnesota Department of Human Services is endorsing any product or service. 

Criteria for including an external link in Disability Hub MN

Hub staff members will evaluate each requested link based on the following criteria: The suggested website must either be a state or local government agency/quasi-agency or nonprofit entity, or must provide disability information related to state or local government or other statewide interest. Commercial websites will not be considered unless they provide significant disability information or services of a statewide interest or are in partnership with a state entity.


Disability Hub MN is maintained by Minnesota Department of Human Services. This website is designed to offer Minnesota citizens and businesses easy and efficient access to information and resources. The Hub appreciates that many visitors to the website are concerned about accessibility. Hub staff make every effort to have its website meet the state of Minnesota technology accessibility standard (PDF).

The information in this website is available in other formats to people with disabilities by using the Contact us form, calling the Hub at 1-866-333-2466 or using a preferred relay service.

Legal advice

Disability Hub MN is intended as a resource and guide for the public. It is not a source of definitive legal advice about specific legal problems. 

Notice about email updates

News from Disability Hub MN is a compilation of news items from the Minnesota Department of Human Services Disability Services Division that is emailed as a service to those who subscribe. News items are not considered official notices but are provided as a courtesy for subscribers. Signing up for news does not affect any service or business relationship you might have with Disability Hub MN. 

In compliance with state data privacy law Minnesota Statutes Section 13.356 (Personal Contact and Online Account Information), Disability Hub MN provides notice that the following data provided to Disability Hub MN is private:

A subscriber's telephone number; email address; and Internet user name, password, Internet protocol address, and any other similar data related to an individual subscriber's online account or access procedures.

Furthermore, data provided under the previous paragraph may only be used for the specific purpose for which the individual provided the data. 

Additionally, Disability Hub MN shall not market or sell the list of customers and/or businesses that subscribe or their email addresses.

Data privacy

Disability Hub MN is dedicated to preserving your privacy and security while viewing the Hub website. The Hub strives to retrieve the minimum amount of information necessary from its website visitors in order to provide a host of various services and resources. The Hub does not capture personal information without visitors' permission.

If during your visit to the Hub you participate in a survey, fill out a web form or send an email, the following additional information will be collected:

  1. The email address and contents of the email; and
  2. Information volunteered to complete a web form or in response to a survey.


For security purposes and to assure that this service remains available to all users, Disability Hub MN uses special software programs for monitoring and auditing network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this website.

Anonymous visitor information collection 

For every visit to Disability Hub MN, several common pieces of information are collected and stored in logs: Internet Protocol (IP) address, browser type, operating system, the date and time of the visit, and the addresses to which a visitor linked during a visit. The Hub cannot and does not associate any of this information with individuals, distribute this information or use it in any manner other than for statistical analysis in improving the Hub to better serve website visitors.

Use of cookies

Disability Hub MN does not use cookies to record any personal information. Cookies are used only to track if you are a first-time visitor to the Hub or if you have visited the Hub in the past. 

Disclosure of information

Disability Hub MN does not sell, rent or publish any of the Hub website visitors' personal or private information. The Hub does not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use. In addition, the Hub endeavors to restrict employee access to any personal information except where necessary to perform required duties.