My Vault can make your job easier by providing tools and activities to help people explore their options, set goals and plan for the future. With My Vault, you and the people you support can plan and share information in a secure way.
As a professional, you can use My Vault to:
A shared tool for planning across agencies
My Vault is a shared tool of the Hub, Disability Benefits 101 and Housing Benefits 101. You and the people you support can access their My Vault account through all three sites. People can use My Vault for all the planning in their life, no matter what agency or organization they are working with.
My Vault has two types of accounts—one for people, and one for the professionals who support them. With a professional account, you'll have access to additional sharing and collaboration features, including advanced sorting and management of your files and contacts.
Creating a professional My Vault account
Use this 'How to' guide (PDF) or follow the steps below:
Once you've created an account, click the 'My Vault' button in the menu area to get to your My Vault dashboard.
My Vault’s Files and Contacts areas are essential tools for collaborating with the people you support and others on their team.
Files and Contacts allow you to securely store and share contacts, activities, files and other important information as you assist people with planning and making informed choices around benefits, work and housing. My Vault allows a person and the members of their team to be connected and informed, which can help reduce confusion and the need for repeated communications.
Watch the 8 minute video below to learn more about how you can create contacts and store and share files as a professional.
You can use the activities in My Vault’s work, benefits planning and housing paths with the person to help them think about their options and answer questions. The results of the activities are stored securely and they can come back to review or update them any time.
The people you support should log in and complete activities in their own My Vault account, with your help if needed. That way they have access to them in the future and can easily share them with others. You can help the person log into their own My Vault account, sit with and guide them through each activity.
Planning for work
You can use the activities in My Vault's Work path to help the people you support build a plan for work; map the resources they have, and those they need, to help; and tell others what matters to them. Learn more about My Vault's work activities.
Planning for benefits
Watch the video below to learn more about My Vault's Benefits Planning path. You can use the activities in this path to help the people you support know what benefits they’re on, understand what might happen to their benefits when they go to work, set a goal for how much they want to earn and manage their benefits. Learn more about My Vault's benefits planning activities.
Planning for housing
Watch the video below to learn more about My Vault's Housing paths. Use the activities in this path to help the people you support create a housing plan and explore their housing options. Learn more about My Vault's Housing activities.
While people should complete almost all My Vault activities in their own My Vault account, there are two activities that you may need to complete on behalf of a person in your professional My Vault account:
To complete the Positive Summary or Get a Benefits Lookup activity on behalf of a person:
Direct them to the Hub's My Vault: Planning tools and more page, where they'll find information, videos and guides to learn more.
Instructional videos for people can also be found inside their My Vault account. Tell people to look for the ‘How-to’ buttons in the Planning Paths area.
Your role is to:
– Better understand what My Vault is and how it can be useful for the people you support,
– Do planning activities with the people you support, and
– Securely store and share documents and activities with the people you support and other professionals who support them.
Yes, My Vault is secure. No one outside of the person has access to the information in their My Vault account. All information in My Vault is encrypted, password protected, and meets security requirements. Learn more about My Vault's data privacy.
The Disability Hub MN—Terms and Conditions section has information about security and data privacy.
While using My Vault to help with collaboration between agencies is encouraged, it is best to have the person you support do their own activities and share their own information using My Vault whenever possible. If the person wants you to share information on their behalf, remember you are responsible to ensure proper releases of information are signed and included if transmitting any personally identifiable information.
The My Vault password can be easily reset by clicking on “Forgot password?” link in the “Sign into My Vault” box. Enter the email address associated with the person's account and click “Submit”. A password reset email will be sent to the person and they can reset their password.