Work Toolkit:
Job placement providers deliver initial supports until employment stability is ensured, and then facilitate the transition to ongoing waiver employment supports (if needed).
Follow up services require regular check-ins with the individual to assist the person’s adjustment to competitive integrated employment. The VRS/SSB job placement provider assists the person with initial orientation and onboarding (as appropriate).
The VRS/SSB job placement provider identifies any areas of concern or additional services needed to maintain or advance in employment (e.g., job coaching, reasonable accommodations, assistive technology, assistance with interpersonal communication).
Follow up services also include communicating with the employer (if appropriate) to ensure that essential performance standards are being met and offer assistance and resources to facilitate adjustment to the new position.
1. Read about the find phase in the “Supporting people on waivers” section of this toolkit
2. Watch the VRS training video below about placement and follow up services. Discussion about communicating and delivering initial job supports begins at 24:04 in the video, but you are encouraged to watch the entire video if you haven't already.
Click on the questions below to reflect on what you've learned about delivering initial job supports (5 minutes).
Select an answer:
Incorrect—the correct answer is D. All of the above. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.
Incorrect—the correct answer is D. All of the above. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.
Incorrect—the correct answer is D. All of the above. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.
Correct. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.
Select an answer:
Correct. VRS/SSB job placement providers should have regular contact with the person to identify changes or needs in areas such as supervisor changes, natural support/work culture, job satisfaction, transportation, hours, housing, childcare, and wage reporting.
Incorrect—the correct answer is True. VRS/SSB job placement providers should have regular contact with the person to identify changes or needs in areas such as supervisor changes, natural support/work culture, job satisfaction, transportation, hours, housing, childcare, and wage reporting.
Select an answer:
Incorrect—the correct answer is False. Job coaching is a layered service within a performance-based agreement (PBA). A VRS/SSB job placement provider may have job coaching service added, if the person needs that support.
Correct. Job coaching is a layered service within a performance-based agreement (PBA). A VRS/SSB job placement provider may have job coaching service added, if the person needs that support.
Select an answer:
Incorrect—the correct answer is C. The VRS/SSB counselor. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.
Incorrect—the correct answer is C. The VRS/SSB counselor. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.
Correct. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.
Incorrect—the correct answer is C. The VRS/SSB counselor. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.
Use these tools to deliver initial job supports: